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General terms and conditions with customer information

  1. scope

  2. Offers and service descriptions

  3. Ordering process and conclusion of contract

  4. prices and shipping costs

  5. delivery terms

  6. payment arrangements

  7. retention of title

  8. liability

  9. Storage of the contract text

  10. Final Provisions


1. Scope


1.1. For the business relationship between Juls Vintage,, Warendorpstraße 2, 23554 Lübeck, owner: Julia Beckmann (hereinafter "seller") and the customer (hereinafter "customer"), the following general terms and conditions apply exclusively at the time of the order valid version.

1.2. You can reach our customer service for questions, complaints and objections by email at julsvintageclothing[at]

1.3. The version of the General Terms and Conditions valid at the time the contract is concluded is decisive.

1.4. Deviating conditions of the customer are not recognized unless the seller expressly agrees to their validity.


2. Offers and service descriptions


2.1. The presentation of the products in the online shop does not represent a legally binding offer, but an invitation to place an order. Descriptions of services in catalogs and on the seller's websites do not have the character of an assurance or guarantee.


3. Ordering process and conclusion of contract


3.1. The customer can select products from the seller's range without obligation and collect them in a so-called shopping cart using the "ADD TO CART" button. Within the shopping cart, the product selection can be changed, eg deleted. The customer can then use the “CONTINUE TO CHECKOUT” button in the shopping cart to complete the ordering process.

3.2. The customer submits a binding request to purchase the goods in the shopping cart by clicking on the “ORDER PAYABLE” button. Before sending the order, the customer can change and view the data at any time and use the browser function "back" to go back to the shopping cart or cancel the order process altogether. Required information is marked with an asterisk (*).

3.3. The seller then sends the customer an automatic acknowledgment of receipt by e-mail, in which the customer's order is listed again and which the customer can print out using the "Print" function (order confirmation). The automatic acknowledgment of receipt merely documents that the customer's order has been received by the seller and does not constitute acceptance of the application. The purchase contract is only concluded when the seller dispatches the ordered product to the customer, hand it over or dispatches it to the customer with a second e-mail, express order confirmation or sending of the invoice.

3.4. If the seller allows payment in advance, the contract is concluded with the provision of bank details and a request for payment. If the payment is not received by the seller within 7 calendar days after the order confirmation has been sent, even after a renewed request, the seller withdraws from the contract with the result that the order is no longer valid and the seller is not obliged to deliver. The order is then completed for the buyer and seller without further consequences. A reservation of the item in the case of advance payments is therefore made for a maximum of 7 calendar days.


4. Prices and shipping costs


4.1. All prices stated on the seller's website are final prices. Sales tax is included in the price.

4.2. In addition to the stated prices, the seller charges shipping costs for the delivery. The shipping costs will be clearly communicated to the buyer on a separate information page and as part of the ordering process.


5. Terms of Delivery


5.1 We only deliver by mail. Unfortunately, a self collection of the product is not possible.

5.2. If advance payment has been agreed, delivery will take place after receipt of the invoice amount.

5.3. If the delivery of the goods fails due to the fault of the buyer despite three delivery attempts, the seller can withdraw from the contract. Any payments made will be reimbursed to the customer immediately.

5.4. Customers are informed about delivery times and delivery restrictions (e.g. limitation of deliveries to certain countries) on a separate information page or within the respective product description.

5.5. If the goods cannot be delivered due to incorrect information provided by the buyer or if the goods are sent back to the seller if the buyer does not collect them (e.g. in a post office), the seller can demand that the buyer pay the shipping costs again. The goods will be retained for 14 days and the buyer informed and asked to pay the postage again. If the seller does not receive payment within 14 days, he can reserve the right to put the goods back on sale.


6. Payment Arrangements


6.1. The customer can choose from the available payment methods as part of and before completing the ordering process. Customers are informed about the available means of payment on a separate information page.

6.2. If third-party providers are commissioned to process payments, eg Paypal, their general terms and conditions apply.


PayPal: In the ordering process, the customer is forwarded to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, the customer must be registered there or first register, identify himself with his access data and confirm the payment instruction to the seller. After placing the order in the shop, the seller requests PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. The customer receives further information during the ordering process. The general terms and conditions of PayPal apply.


Credit card:  In the ordering process, the customer selects credit and debit card payment as the payment method. The customer enters his personal data and can then complete the order.

Giropay: In the ordering process, the customer selects Giropay as the payment method. The customer enters his personal data and can then complete the order.

Manual offline payment: If none of the above payment methods are suitable for the customer, the customer contacts the seller by email at or via the contact form and tells him which products he would like to buy. The seller reserves the products for the customer. When selecting the "Manual offline payment" payment method, the seller gives the customer his bank details in a separate email and delivers the goods after receipt of payment. A reservation of the article with advance payments takes place for a maximum of 7 calendar days after receipt of the e-mail by the customer with the account data. If the money has not been received after 7 calendar days, the seller withdraws from the contract with the result that the order is no longer valid and the seller is not obliged to deliver. The order is then completed for the buyer and seller without further consequences.


7. Retention of Title


The delivered goods remain the property of the seller until full payment has been made.


8. Liability


8.1. The following exclusions and limitations of liability shall apply to the seller's liability for damages, irrespective of the other statutory requirements for claims.

8.2. The seller is liable without limitation if the cause of the damage is based on intent or gross negligence.

8.3. Furthermore, the seller is liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the customer regularly relies. In this case, however, the seller is only liable for the foreseeable, contract-typical damage. The seller is not liable for the slightly negligent breach of obligations other than those specified in the preceding sentences.

8.4. The above limitations of liability do not apply in the event of injury to life, limb or health, for a defect after the assumption of a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

8.5. Insofar as the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

8.6 The seller accepts no liability for the occurrence of allergic reactions of any kind.


9. Storage of the text of the contract


9.1. The customer can print out the text of the contract before submitting the order to the seller by using the print function of his browser in the last step of the order.

9.2. The seller also sends the customer an order confirmation with all order data to the e-mail address provided by him. With the order confirmation, the customer also receives a copy of the terms and conditions together with the cancellation policy and information on shipping costs as well as delivery and payment conditions. If you have registered in our shop, you can view the orders you have placed in your profile area. In addition, we save the text of the contract, but do not make it accessible on the Internet.


10. Final Provisions


10.1. The place of jurisdiction and performance is the seller's registered office if the customer is a merchant, a legal entity under public law or a special fund under public law.

10.2. Contract language is German.

10.3. Platform of the European Commission for online dispute resolution (OS) for consumers: . We are not willing and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.


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