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Return & Cancellation

Can I return the vintage piece?

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In the event that, contrary to expectations, the vintage item does not fit or you do not like it, you can send it back to JulsVintage within 14 days, insured. Send us a short message to julsvintageclothing@gmail.com so that we know about your intention to return. If you have chosen bank transfer as your payment method, please also provide us with your account details for the refund. Since we want to avoid unnecessary returns, we do not accept the return shipping of the goods, so you will not find a return label with your order. So please think carefully about your purchase! If you return the complete order, you will be refunded the shipping costs you paid when you placed the order. We will not reimburse you for a partial return.

 

New earrings, which we offer in small numbers in the shop, as well as swimwear/lingerie are non-returnable.  

 

Instruction on the right of withdrawal for consumers

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Right of withdrawal

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A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

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right of withdrawal

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You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must send us (JulsVintage by Julia Beckmann, Warendorpstraße 2, 23554 Lübeck, Tel.: 017670957369, email: julsvintageclothing[at]gmail.com) a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

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Consequences of revocation

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If you revoke this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. The delivery costs incurred are excluded from this. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

 

You must return the goods to us or hand them over to us in an insured manner immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Sample cancellation form

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(If you want to revoke the contract, please fill out this form and send it back.)

  • To JulsVintage by Julia Beckmann, Warendorpstraße 2, 23554 Lübeck, Tel.: 017670957369, email: julsvintageclothing[at]gmail.com

  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

  • Ordered on (*)/received on (*)

  • Name of consumer(s)

  • Address of consumer(s)

  • Signature of consumer(s) (only if notification is on paper)

  • date

(*) Delete where not applicable.

 

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